Frequently Asked Questions

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What is your typical project timeline?
Timelines vary by scope. A brochure site takes 7-14 days, while custom software or larger platforms can take 30-45 days. We work in focused sprints to deliver value early.
Do you offer post-launch support?
Yes — every project includes a support window after launch (see our Return Policy), with extended maintenance plans available afterward.
What technologies do you use?
We pick the right stack for the job — typically PHP/MySQL, Node.js, or modern JS frameworks, deployed on secure, scalable cloud infrastructure.
How do you handle payment milestones?
Most projects are split into an upfront deposit and a final payment on delivery. Larger projects can be split into additional milestones.
Will I own the code?
Yes. Once final payment is received, full source code and ownership transfer to you — see our Terms & Conditions for details.
Can I customize a product after purchase?
Absolutely. Each product is a strong starting point; customization beyond the base package can be scoped and quoted separately.
Do you provide hosting and domain registration?
Yes, we offer hosting, domain registration, and business email as add-ons during checkout.
What is your refund policy?
Refund eligibility depends on whether work has started. Full details are available on our Refund Policy page.

Still have questions?

Our team is happy to walk you through anything before you commit.

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